Privacy Policy -
Cycling House Swiss Alps

This Privacy Policy aims to inform visitors and participants (hereinafter “you”) about how Cycling House Swiss Alps(hereinafter “we”) collect, use, store and protect your personal data, in accordance with Swiss law and, where applicable, the European General Data Protection Regulation (GDPR).

1. Data Controller

Cycling House Swiss Alps
📍 Geneva – Switzerland
✉️ contact@cyclinghouseswissalps.com
🌐 www.cyclinghouseswissalps.com

2. Data Collected

We only collect the personal data necessary to communicate with you and deliver our services effectively. Data may be collected through:

📬 Contact form (name, email, message)
📝 Tailor-made stay form (name, email, details of your request)
🛍 Booking forms (first name, last name, email address, billing and payment information depending on the platform used)
🗺 Embedded Google Maps (technical data transmitted to Google when displayed)
📸 Instagram integration (once activated, some technical data may be transmitted to Meta/Instagram)

3. Purpose of Data Processing

Your data is collected for the following purposes:

• Managing and responding to your requests

• Processing bookings and ensuring administrative and logistical follow-up

• Sending useful information related to your stay

• Improving website functionality and user experience

• Sharing news and updates, only if you have explicitly consented

4. Legal Basis for Processing

The processing of your data is based on:

📌 Your consent when you submit a form or make a booking
📌 Performance of pre-contractual or contractual measures (e.g. managing camp registrations)
📌 Legal obligations (e.g. invoicing, accounting)
📌 Our legitimate interest in promoting our activities in a reasonable and respectful way

5. Data Retention

Your data is stored as follows:

• Requests and bookings: retained for as long as necessary for processing, then archived for up to 5 years for administrative and legal purposes

• Communication (e.g. newsletter): retained until you unsubscribe

You may request the deletion or modification of your data at any time (see “Your Rights” below).

6. Data Sharing

We do not sell or rent your personal data.
Data may only be shared with:

• Technical providers (e.g. Hostinger, booking platform) for website operation

• Logistical partners or accommodation providers, solely to ensure proper execution of the booked stay

• Authorities, if required by law

7. Cookies & Third-Party Tools

Our website may use cookies and third-party tools to:

• Ensure proper technical functioning

• Measure traffic (e.g. Google Analytics)

• Display embedded content (e.g. Google Maps, Instagram)

You can configure your browser to refuse or delete cookies. This may, however, limit some site functionalities.

8. Your Rights

In accordance with Swiss law and the GDPR, you have the following rights regarding your data:

• Right of access and information

• Right to rectification

• Right to erasure (“right to be forgotten”)

• Right to object or withdraw consent

• Right to restriction and portability (in certain cases)

📬 To exercise these rights, please contact us at:
✉️ contact@cyclinghouseswissalps.com

9. Data Security

We implement appropriate technical and organizational measures to protect your data against loss, destruction, unauthorized access, or disclosure.

10. Policy Updates

We may update this Privacy Policy at any time to reflect legal or technical changes.
The latest version is always available on our website, and the date of the last update is indicated below.

📅 Last updated: October 2025
Cycling House Swiss Alps – Geneva